Keep people away from the area below loose tiles, inspect only from ground level, move valuables away from any internal leak and contact a qualified roofer promptly. Do not climb onto the roof or use an unsecured ladder to investigate.
Treat falling material as the first risk
A loose tile can slide without warning. Keep people, vehicles and pets away from the area beneath it. If debris has landed on a public path or road, make the area safe without putting yourself below the roof and report an immediate public hazard where necessary.
Check safely from inside and ground level
Look for new damp marks, dripping water, daylight in the loft and displaced tiles visible from the ground. Binoculars or a zoomed photograph are safer than climbing. Do not walk on loft areas that do not have proper boarding.
Limit water damage without taking roof risks
Move furniture and electrical items away from the leak and use a container for drips where safe. Keep clear of a bulging ceiling because trapped water can make plasterboard fail. If water is near electrics, switch off the affected circuit only if it is safe to do so and seek appropriate help.
Arrange the right inspection
A qualified roofer should check the tile, fixings, battens and surrounding covering. A single visible tile may not be the only issue after strong wind. Small roofline or exterior maintenance may fall within Walkers’ work, but active leaks, structural roof defects and tile repairs should be assessed by an appropriate roofing specialist.
What to tell the roofer
Explain when the damage was first noticed, whether there has been recent wind or impact, and whether water is entering. Send ground-level photographs of the affected roof slope and any fallen material. If the property is terraced or access is restricted, mention that at the start.
Do not discard fallen tiles until the contractor or insurer has advised you. The material, profile and condition may help identify a suitable replacement and document the damage.
Common questions
Can I push a slipped tile back from a ladder?
No. Roof work carries a serious fall risk and loose tiles can make the area less stable. Use a competent contractor with suitable access.
Does one missing tile always cause a leak?
Not always immediately, but it can expose the underlay and surrounding roof to wind-driven rain. It should be inspected promptly.
Should I contact my insurer after storm damage?
Check your policy and photograph the damage from a safe place. Insurers may have reporting requirements or approved repair processes.
Further guidance: Health and Safety Executive guidance on roof work.